support@swaybyte.com
Account access, subscriptions, cancellations, refunds, unrecognised charges and technical problems. Please include the email address used at purchase, the charge date and amount, and the descriptor shown on your statement.
Contact
Talk to a person.
One address reaches our support, billing and account team. We aim to respond within 1–3 business days, and faster for anything billing-related.
OmniRogue Inc.
400 N Tampa St Ste 1550 #767523Tampa, FL 33602-4719
United States
Two ways, both honoured
Cancel from your account billing page at any time, or email support@swaybyte.com from the address on the account. Cancelling stops the next renewal and access continues until the end of the period already paid for.
Contact us first
If a charge is not recognised, email us before opening a bank dispute. We can identify the transaction, cancel the subscription and issue any refund due far faster than a chargeback can be processed.
Data requests. To access, correct, export or delete the personal data we hold about you, see Data Deletion Requests or email support@swaybyte.com with the subject line “Data Request”.